FHCM Software wrote: > Hi - is it possible to customize workflow so that a ticket > will be automatically accepted if I am the owner? Note that "assign" means to define who should work on the ticket soon, and "accept" means to change the state to "now has started to work on it". Some project/time management plugins let their work hours calculation base on that. If you don't use such statistics, you can remove the accept state from the workflow.
CU, F@lk --- Falk Brettschneider R&D Software Baumer Optronic GmbH www.baumer.com Geschaftsfuhrer: Marcel Seeber . Dr. Oliver Vietze Sitz der Gesellschaft: Radeberg Amtsgericht Dresden: HRB 15379 Ust. ID: DE 189714583 -- You received this message because you are subscribed to the Google Groups "Trac Users" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/trac-users?hl=en.
