On 25 mei 2012, at 18:40, agami wrote:

> 
> We use trac at my office (with email2trac plugin) and I was wondering if
> anyone new how to set trac so that if a ticket is closed any updates to it
> (like an email) would change the ticket from closed to reopened?
> -- 

email2trac respect the workflow setting in trac.conf and if not set or used. It 
will automatically reopen a closed ticket. So the behavior you want is already 
implemented in email2trac


--
Bas van der Vlies
[email protected]



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