Lukasz,

 Do you use the email2trac from: https://subtrac.sara.nl/oss/email2trac
 That is a script there is also a plugin implementation on TracHacks.

 If you use email2trac can you open a ticket and attach the raw message.

regards

On 10/04/2012 12:05 AM, Lukasz Szybalski wrote:
> Hello,
> I've been running a email2trac plugin for a while, and this is a first
> time I'm having trouble with trac not being able to decoded the
> attachment properly.
> 
> One of the users is using 3rd party web application to send an
> attachment. In trac it shows up as None-1 (236.7kb), but if I cc
> myself on the email "thunderbird" opens it without any problems. When
> I open the none-1 it looks like text/binary version of a pdf.
> 
> Here is a part of the email from thunderbird. Is anybody familiar with
> email content types to tell me what could be wrong with it? Is this a
> email2trac issue or formatting issue on the person that sends it. Note
> that if I forward the same email using Thunderbird it attaches just
> fine.:
> 
> .....
> ..email headers...
> Date: 3 Oct 2012 15:32:14 -0500
> Content-Type: multipart/mixed;
> boundary=--boundary_4_cc760ab8-c89d-410d-9943-8117bbe33377
> Message-ID: <[email protected]>
> X-OriginalArrivalTime: 03 Oct 2012 20:32:21.0891 (UTC)
> FILETIME=[30CBAD30:01CDA1A6]
> 
> 
> ----boundary_4_cc760ab8-c89d-410d-9943-8117bbe33377
> Content-Type: text/html; charset=us-ascii
> Content-Transfer-Encoding: quoted-printable
> 
> <html><body style=3D"font-family : arial, tahoma, sans-serif; fon=
> t-size : 10pt"></body></html>
> ----boundary_4_cc760ab8-c89d-410d-9943-8117bbe33377
> Content-Type: application/octet-stream; name=CompanyApp.pdf
> Content-Transfer-Encoding: base64
> Content-Disposition: attachment
> 
> JVBERi0xLjYNCg0KODggMCBvYmoNCjw8DQovRSA2NjI2OQ0KL0ggWyA2NzQzIDQy
> NCBdDQovTCAyNDIzODQNCi9MaW5lYXJpemVkIDENCi9OIDENCi9PIDkyDQovVCAy
> NDA1NzMNCj4+ICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAgICAg
> ICAgICAgICAgICAgICAgICAgICAgICAgICAgIA0KZW5kb2JqDQoNCnhyZWYNCjg4
> .......
> ......
> MCBuDQowMDAwMjM5ODE1IDAwMDAwIG4NCjAwMDAyNDAxODkgMDAwMDAg
> bg0KdHJhaWxlcg0KPDwNCi9TaXplIDg4DQo+Pg0Kc3RhcnR4cmVmDQoxODQNCiUl
> RU9GDQo=
> ----boundary_4_cc760ab8-c89d-410d-9943-8117bbe33377--
> 
> 
> And in trac the "comapnyapp.pdf" is called none-1 and when opened it shows:
> 
> 
> %PDF-1.6
> 2     
> 3     88 0 obj
> 4     <<
> 5     /E 66269
> 6     /H [ 6743 424 ]
> 7     /L 242384
> 8     /Linearized 1
> 9     /N 1
> 10    /O 92
> 11    /T 240573
> 12    >>
> 13    endobj
> 14    
> 15    xref
> 16    88 206
> 17    0000000012 00000 n
> ........
> 
> Any info would be helpfull. There is no error messages in the logs.
> Thanks,
> Lucas
> 


-- 
********************************************************************
*  Bas van der Vlies                    e-mail: [email protected]       *
*  SARA - Academic Computing Services   Amsterdam, The Netherlands *
********************************************************************

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