On Tuesday, December 18, 2012 9:44:03 AM UTC-8, Bill Buklis wrote: > Recently I migrated our trac system to a new server and updated to > version 1.0. Everything seems fine except that for some reason the owner > is not getting set when creating new tickets. I have an owner specified > for every available component. When users create new tickets they also > select an appropriate owner. This used to automatically assign the > ticket to the correct owner who would get notified by email. But, now > the owner isn't getting set even though the component field is filled in. >
If your issue was only that the component owner was not being set as the ticket owner, then I would suggest: There was an issue recently on IRC which was solved by removing the `[ticket] default_owner` entry from trac.ini. If the entry is not present, or if the somewhat awkward value < default > is entered, the default owner will be the component owner. http://trac.edgewall.org/wiki/TracIni#ticket-section http://trac.edgewall.org/wiki/TracTickets#DefaultValuesforDrop-DownFields However, since you also say that the owner is not being set when explicitly selected by the user, I am not so sure. Just a guess, but maybe this problem is somehow caused by default_owner being a blank entry. Please let us know what your entry for `[ticket] default_owner` is, and we can take it from there. -- You received this message because you are subscribed to the Google Groups "Trac Users" group. To view this discussion on the web visit https://groups.google.com/d/msg/trac-users/-/kkoeaW1gWQQJ. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/trac-users?hl=en.
