Hi,
Looks like I have given the wrong workflow. Please consider the below one :
analyze = new_ticket -> assign_severity_and_analyze
analyze.default = 999
analyze.operation = set_owner_to_self
analyze.permissions = TICKET_CREATE
assign = assign_severity_and_analyze -> triage_and_assignment
assign.default = 996
assign.operation = set_owner
assign.permission = TICKET_MODIFY
close = user_test -> closed
close.default = 994
close.operation = set_owner
close.permissions = TICKET_CREATE
fix = triage_and_assignment -> fix
fix.default = 995
fix.operation = set_owner
fix.permissions = TICKET_MODIFY
leave = closed -> *
leave.default = 1000
leave.operations = leave_status
reopen = unit_test,user_test -> triage_and_assignment
reopen.default = 992
reopen.operation = del_resolution
reopen.permissions = TICKET_CREATE
resolved = triage_and_assignment -> closed
resolved.default = 993
resolved.operation = set_resolution
resolved.permissions = TICKET_MODIFY
test = fix -> unit_test
test.default = 997
test.operation = set_owner
test.permissions = TICKET_MODIFY
uat = unit_test -> user_test
uat.default = 998
uat.operation = set_owner
uat.permissions = TICKET_MODIFY
And what do you mean by value of {ticket} workflow ?
On Thursday, February 6, 2014 5:25:45 AM UTC-5, RjOllos wrote:
>
> On Wednesday, February 5, 2014 3:09:48 PM UTC-8, Soha wrote:
>>
>> Here is the workflow :
>>
>> [ticket-workflow]
>> accept = new -> accepted
>> accept.default = 997
>> accept.operations = set_owner_to_self
>> accept.permissions = TICKET_MODIFY
>> leave = accepted,new,assigned,closed -> *
>> leave.default = 1000
>> leave.operations = leave_status
>> reassign = accepted,assigned,test -> assigned
>> reassign.default = 999
>> reassign.operations = set_owner
>> reassign.permissions = TICKET_MODIFY
>> reopen = closed -> assigned
>> reopen.default = 996
>> reopen.operations = del_resolution
>> reopen.permissions = TICKET_CREATE
>> resolve = accepted,new,test -> closed
>> resolve.default = 998
>> resolve.operations = set_resolution
>> resolve.permissions = TICKET_MODIFY
>> verify = assigned -> test
>> verify.default = 995
>> verify.permissions =
>>
>>
>> {ticket-custom}
>>
>> blockedby = text
>> blockedby.label = Blocked By
>> blocking = text
>> blocking.label = Blocking
>> data_set = text
>> data_set.label = Data Set
>> dependencies = text
>> dependencies.label = Dependencies
>> development_status = select
>> development_status.label = Development Status
>> development_status.options = Under Review|Fix in Progress|Fixed
>> development_status.value = two
>> due_assign = text
>> due_assign.label = Due to assign
>> due_assign.value = DD/MM/YYYY
>> due_close = text
>> due_close.label = Due to close
>> due_close.value = DD/MM/YYYY
>> expected_reslts.cols = 250
>> expected_results = text
>> expected_results.label = Expected Results
>> expected_results.rows = 60
>> expected_results.value =
>> planid = text
>> planid.label = Test Plan
>> scenario = text
>> scenario.label = Scenario
>> steps_to_perform_test = text
>> steps_to_perform_test.cols = 60
>> steps_to_perform_test.label = Steps to perform test
>> steps_to_perform_test.rows = 30
>> steps_to_perform_test.value =
>> test_case_comments = text
>> test_case_comments.label = Test Case Comments
>> test_case_execution_result = radio
>> test_case_execution_result.label = Test Case Execution Result
>> test_case_execution_result.options = Pass|Fail
>> test_case_execution_result.value = dos
>> test_results_comments = text
>> test_results_comments.label = Test Results Comments
>> test_results_v_05 = text
>> test_results_v_05.cols = 250
>> test_results_v_05.label = Test Results V.05
>> test_results_v_05.rows = 60
>> test_results_v_06 = text
>> test_results_v_06.cols = 250
>> test_results_v_06.label = Test Results V.06
>> test_results_v_06.rows = 60
>> testcaseid = text
>> testcaseid.label = Test Case
>> testscenario = text
>> testscenario.label = Test Scenario
>>
>> But I didn't do anything to the workflow that issue started ever since
>> the report1 got deleted. Please let me know.
>>
>> Thanks for your prompt responses.
>>
>> On Wednesday, February 5, 2014 4:48:24 PM UTC-5, RjOllos wrote:
>>>
>>> On Wednesday, February 5, 2014 8:30:36 AM UTC-8, Soha wrote:
>>>>
>>>> Hi,
>>>>
>>>> I was trying to modify a sql query for a report and somehow the report
>>>> got deleted. I am not able to use the "view tickets" tab as the page was
>>>> directing to report1 which got deleted. So I went to the next report and
>>>> also changed the page to link to report2 in the trac.ini page. Now we are
>>>> able to view the ticket page but not able to modify/close them. It is
>>>> giving the error as " Warning : The action view is not available".
>>>> Please help me fix this issue as it is a major issue for us now. I
>>>> think there is no way to retrieve the deleted report. Is there a way to
>>>> get
>>>> rid of this error : " Warning : The action view is not available".
>>>>
>>>
>>> The warning is related to the ticket workflow. What is the
>>> [ticket-workflow] section of your trac.ini?
>>>
>>
>
> The warning is added here (1). I don't see how an error could come about
> through deleting a report. What is the value of `[ticket] workflow`?
>
> (1)
> http://trac.edgewall.org/browser/branches/1.0-stable/trac/ticket/web_ui.py?rev=12322&marks=573-578#L558
>
>
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