That was it, thanks for pointing it out.

On Wed, Jul 30, 2014 at 7:36 AM, Peter Suter <[email protected]> wrote:

> Hi
>
>
> On 30.07.2014 16:14, Jared Bownds wrote:
>
>> Thanks for your help so far.  I now have the plugin loading, however
>> even users with TICKET_VIEW permissions are now unable to view tickets
>> resolved as "Signed".  Any idea why this may be happening?
>>
>
> Probably because you switched the allowed action from
>         action == 'TICKET_VIEW'
> to
>         action == 'TICKET_APPEND'
>
> If you want to allow both, you could instead try e.g.
>         action in ['TICKET_VIEW', 'TICKET_APPEND']
>
>
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-- 

Jared Bownds

c. 916-224-2324
e. Jared.Bownds@g <[email protected]>mail.com

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