On Nov 17, 2014 11:09 PM, "NS" <[email protected]> wrote: > > Guys, I want to know how can I limit few of my trac users, so that they will have limited permissions on ticket assigning? > > Basically, It's like this....We have 4 user groups as; > > > Super Admin - John > Engineer Admin - Jane, Jack, > Engineer - Peter, Sam, > Quality Assurance - Bill, Steve, Rose > > This is how our main daily routine goes, > > * Enginner Admins can create tickets and assign it to any of the other member so they will work on it. > * Engineers don't actually create anything, but in some cases they will create. > * QA team tests the product and create new tickets for bugs...and they assign it to anyone they want. > > So with basic features we have in Trac, this is all fine..But now, the time has come to limit these QA guys because it's not going easy anymore when they assign any one they want. > > Instead, I want them to be able to assign only to Jane or Jack, who is in the Engineer Admin group. (If I add anyone to Eng. admin group in future, they should be able to assign him/her to too) > > Then Jane or Jack will assign the ticket to the relevant Enginner who is in the Engineer Group. > > How can I get this done? > > I tried many ways like custom permission, workflows and so on..But had no luck so far. I hope somebody can help me soon. > > Thanks in advance!!!!!!!
Previously discussed in: http://stackoverflow.com/questions/26965933/trac-limited-assign-permissions/26970812#26970812 Please post your [extra-permissions] [components] and [ticket-workflow] sections from trac.ini -- You received this message because you are subscribed to the Google Groups "Trac Users" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/trac-users. For more options, visit https://groups.google.com/d/optout.
