I think I located my problem. My problem was the shared group. TRAC apparently didn't like the capitalization I did i.e. (EntireContract). Since I didn't know what else to check, and was "grasping at straws" I just decided to see if it made any difference if I did all lowercase for the group name and "entirecontract" worked. I know you can't use all caps for names or groups, but I didn't realize you couldn't write the group name the way that I did (using more than one capitalization).
Anyway, thanks for your help On Thursday, February 5, 2015 at 3:11:33 PM UTC-5, hasienda wrote: > > -----BEGIN PGP SIGNED MESSAGE----- > Hash: SHA1 > > On 05.02.2015 16:46, Bj Fennell wrote: > > I wanted to restrict *Tuser* to only the tickets he/she reported, owned, > > or was cc'ed on. However for *Tuser2* I wanted him/her to see any and > > all tickets without making *Tuser2 *an admin. I have *Tuser *with > > *TICKET_VIEW_SELF *permission while *Tuser2* has *TICKET_VIEW_GROUP* > > permission. > > > I believe I also have both *Tuser* and *Tuser2 *in a group > > called *EntireContract*. This should enable *Tuser2* to see any ticket > > that *Tuser *has reported , owned, or been cc'ed on, and yet when I > > create test tickets as *Tuser*, and log back in as *Tuser2 *I can't see > > any of those tickets. > > Not sure about this, but ultimately I believe it doesn't matter, for > Tuser2. If you gave just TICKET_VIEW to Tuser2 he/she could see any > ticket, that is pretty standard requirement and what you required too > for that user. As long as there are not more requirements than what you > told before, I see no reason for creating that EntireContract group and > using TICKET_VIEW_GROUP at all. > > > As an admin I can see all the tickets created by > > *Tuser*. When I login as *Tuser*, I see the tickets I am supposed to, > > and those that are restricted are invisible to me. > > Fine, but restricted by what means? If you mean 'neither created nor > owned nor cc', well. Otherwise you should explain a bit more. > > > But the *Tuser2 > > *profile doesn't seem to be able to see anything reported, owned, or > > cc'ed by *Tuser* > > Should be resolved by granting TICKET_VIEW to Tuser2 as stated above. If > not, respond with more details, please. > > Steffen Hoffmann > -----BEGIN PGP SIGNATURE----- > Version: GnuPG v1.4.12 (GNU/Linux) > > iEYEARECAAYFAlTTzmwACgkQ31DJeiZFuHc5dwCgsWqAFEBd0mz5P9Gtokh4YpXm > vQcAoIn7G5fRV2eFjYON9SQjWLLbkIXr > =ZA+p > -----END PGP SIGNATURE----- > -- You received this message because you are subscribed to the Google Groups "Trac Users" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/trac-users. For more options, visit https://groups.google.com/d/optout.
