On Thursday, August 11, 2016 at 11:25:16 AM UTC-7, Dennis Liou wrote:
>
> Please help me.
> This is my error:
>
> Trac[env] INFO: -------------------------------- environment startup [Trac
> 1.0.2] --------------------------------
> .
> .
> .
> Trac[main] DEBUG: Dispatching <RequestWithSession "GET '/login'">
> Trac[ldap_store] DEBUG: LdapAuthStore: Initiated
> Trac[web_ui] WARNING: AccountModule is disabled because the password store
> does not support writing.
> Trac[session] DEBUG: Retrieving session for ID '309060305318df5be905d3ed'
> Trac[main] DEBUG: Negotiated locale: None -> en_US
> Trac[svn_fs] DEBUG: Subversion bindings imported
> Trac[api] INFO: Synchronized '(default)' repository in 0.02 seconds
> Trac[register] WARNING: RegistrationModule is disabled because the password
> store does not support writing.
> Trac[chrome] DEBUG: Prepare chrome data for request
> Trac[api] DEBUG: action controllers for ticket workflow:
> ['ConfigurableTicketWorkflow']
> Trac[chrome] WARNING: Error with navigation contributor AdminModule
> Trac[chrome] WARNING: Error with navigation contributor SearchModule
> Trac[chrome] WARNING: Error with navigation contributor QueryModule
> Trac[chrome] WARNING: Error with navigation contributor ReportModule
> Trac[chrome] WARNING: Error with navigation contributor RoadmapModule
> Trac[chrome] WARNING: Error with navigation contributor TicketModule
> Trac[chrome] WARNING: Error with navigation contributor TimelineModule
> Trac[chrome] WARNING: Error with navigation contributor BrowserModule
> Trac[chrome] WARNING: Error with navigation contributor WikiModule
> Trac[chrome] ERROR: Error during check of EMAIL_VIEW: TracError: Unable to
> open LDAP cnx: SERVER_DOWN: {'desc': "Can't contact LDAP server"}
> Trac[main] WARNING: [140.109.98.38] HTTPInternalError: 500 Trac Error (Unable
> to open LDAP cnx: SERVER_DOWN: {'desc': "Can't contact LDAP server"})
> Trac[chrome] ERROR: Error during check of EMAIL_VIEW: TracError: Unable to
> open LDAP cnx: SERVER_DOWN: {'desc': "Can't contact LDAP server"}
> Trac[chrome] ERROR: Error during check of EMAIL_VIEW: TracError: Unable to
> open LDAP cnx: SERVER_DOWN: {'desc': "Can't contact LDAP server"}
>
>
Most likely you have the wrong credentials for your LDAP server. What steps
have you take to confirm they are correct and that it's reachable from your
server?
If you do confirm the LDAP server is reachable and the credentials are
correct, you'll need to post more information for anyone to be able to help
you. As a start, including the relevant configuration sections from
trac.ini and a list of the plugins that you've installed. If you are
authenticating with LDAP through Apache, we'll need to see your Apache
configuration.
- Ryan
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