Thank you Ryan. I will surely try this.

Thank you

SF

On Friday, April 21, 2017 at 4:36:35 PM UTC+2, RjOllos wrote:
>
>
>
> On Fri, Apr 21, 2017 at 10:32 AM <[email protected] <javascript:>> 
> wrote:
>
>> Hi,
>>
>> I am a new user to Trac. I recently installed trac 0.12.7 version.
>>
>
> If you are setting up a new instance of Trac it would be good to start 
> with a newer version, Trac 1.2.1 is recommended.
>  
>
>> I started working a bit on it. I have a question related to extra 
>> permissions. I have added an extra permission TICKET_ONLY_MINE, by using 
>> extra permission provider module, this permission should allow the user to 
>> view tickets created only by me. But when I assign that to a User (for 
>> example clients), and if I log in as clients, I cannot see the ticket view 
>> button why? could somebody help me in this regard?
>>
>
> You need TICKET_VIEW and you'll need to implement a permission policy to 
> restrict users with TICKET_VIEW to seeing only tickets they reported. Here 
> is the recipe:
>
> https://trac.edgewall.org/wiki/CookBook/PermissionPolicies#SupportDeskPolicy
>
> - Ryan 
>

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