I have also granted permissions like TICKET_APPEND, TICKET_CHGPROP, and TICKET_MODIFY, as mentioned in the following recipe https://trac.edgewall.org/wiki/CookBook/PermissionPolicies#SupportDeskPolicy
Regards, SF On Tuesday, May 2, 2017 at 3:59:28 PM UTC+2, hasienda wrote: > > Am 2. Mai 2017 14:06:31 MESZ schrieb toto200891 <[email protected] > <javascript:>>: > >Hello, > > > >I have a question related to custom policies. I am trying to define a > >permission that allows a user to view the tickets only reported by him. > >I > >followed the steps in > > > https://trac.edgewall.org/wiki/CookBook/PermissionPolicies#SupportDeskPolicy > > > >and created a egg file using setuptools and copied the egg file in > >plugin > >directory > > > >and also granted the permission TICKET_VIEW_REPORTED > > > >But I still see that the user can see the tickets created by other > >users > >and also modify it, though the permission like TICKET_VIEW is been > >revoked > >from that user. > > Are you sure, the user in question owns no other TICKET_* permission, that > inherits TICKET_VIEW? Even if you checked this yourself, I would rather > double-check that before looking at your custom permission policy > implementation. > > Greetings, > > Steffen Hoffmann > -- You received this message because you are subscribed to the Google Groups "Trac Users" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/trac-users. For more options, visit https://groups.google.com/d/optout.
