Basically is it possible to notify a group or person based on the ticket status? As in, when the status is new a group called developpers should be notified and when the ticket is closed, the reporter should be notified?
Notification flow: new, closed - > reporter new -> developpers test -> testers Something like this? Is it possible? Regards, SF On Wednesday, May 17, 2017 at 10:30:54 AM UTC+2, toto200891 wrote: > > I would like to send a notification to one group, like when ever a new > ticket is been created. > > Currently I am including that group mail id in "always CC" in my > "trac.ini". But as you know, by doing this the group will recieve > notifications for any modifications on ticket. But I would just like to > have send a notification to the group only when the ticket is created? How > do I do it? Please guide me in this regard? > > Regards, > SF > > On Tuesday, May 16, 2017 at 10:48:51 PM UTC+2, RjOllos wrote: >> >> >> >> On Tuesday, May 16, 2017 at 6:44:07 AM UTC-7, toto200891 wrote: >>> >>> Hi, >>> >>> I got this error after installing annoncer plugin >>> >>> AttributeError: 'Environment' object has no attribute 'get_db_cnx' >>> >>> File "build/bdist.win32/egg/trac/web/main.py", line 623, in >>> _dispatch_request >>> dispatcher.dispatch(req) >>> File "build/bdist.win32/egg/trac/web/main.py", line 239, in dispatch >>> resp = chosen_handler.process_request(req) >>> File "build/bdist.win32/egg/trac/prefs/web_ui.py", line 111, in >>> process_request >>> chosen_provider.render_preference_panel(req, panel_id) >>> File "build/bdist.win32/egg/announcer/pref.py", line 87, in >>> render_preference_panel >>> for name, label, template, data in self._get_boxes(req): >>> File "build/bdist.win32/egg/announcer/pref.py", line 82, in _get_boxes >>> boxname)) >>> File "build/bdist.win32/egg/announcer/resolvers.py", line 107, in >>> render_announcement_preference_box >>> specified = self.setting.get_user_setting(req.session.sid)[1] or '' >>> File "build/bdist.win32/egg/announcer/util/settings.py", line 51, in >>> get_user_setting >>> db = self.env.get_db_cnx() >>> >>> Package >>> >>> >>> Version >>> Trac 1.2.1 >>> Babel 2.4.0 >>> Genshi 0.7 (without speedups) >>> pysqlite 2.6.0 >>> Python 2.7.12 (v2.7.12:d33e0cf91556, Jun 27 2016, 15:19:22) [MSC v.1500 >>> 32 bit (Intel)] >>> pytz 2017.2 >>> setuptools 35.0.2 >>> SQLite 3.8.11 >>> jQuery 1.11.3 >>> jQuery UI 1.11.4 >>> jQuery Timepicker >>> Any help is appreciated? >>> >>> Regards, >>> >>> SF >>> >> >> The major features of AnnouncerPlugin has been integrated into Trac 1.2. >> What features are you hoping to get by installing the plugin? >> >> AnnouncerPlugin is not yet compatible with Trac 1.2. You can keep an eye >> on #12120 if you want to wait for a 1.2-compatible version to be available. >> >> https://trac-hacks.org/ticket/12120 >> >> - Ryan >> > -- You received this message because you are subscribed to the Google Groups "Trac Users" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/trac-users. For more options, visit https://groups.google.com/d/optout.
