On Sunday, May 21, 2017 at 7:28:47 PM UTC-7, Mingxing Tian wrote:
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> 在 2017年5月21日星期日 UTC+8上午8:29:44,RjOllos写道:
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>> On Thursday, May 18, 2017 at 2:27:14 AM UTC-7, Mingxing Tian wrote:
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>>> I sent you an error page screenshot, and when I click the Apply Change 
>>> button, it appears this error.
>>>
>>>
>>> <https://lh3.googleusercontent.com/-SiA4XbSzUSM/WR1ooDZACWI/AAAAAAAAAME/iyDVwNl2YJcUiwGzz6ajxXEBVAMcRWU2wCLcB/s1600/QQ%25E6%2588%25AA%25E5%259B%25BE20170518172338.png>
>>>
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>> What is the path when the error is seen?
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>> I tried to reproduce using Chinese characters copied from this email:
>> - made a Ticket Type using the characters
>> - "Load" the template for that ticket type
>> - added some characters to the template and "Apply Changes"
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>> Do you see anything we are doing differently? See 4 screen captures below.
>>
>> - Ryan
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>> [END OF MESSAGE]
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> May be caused by some of the reasons for the environment, the problem in 
> my reproduction here failed. This is really a strange thing. 
>

So it's working for you now? That would be great news. 

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