On Thursday, May 25, 2017 at 8:03:12 AM UTC-7, Thomas Schabetsberger wrote: > > Dear community, > > I have upgraded Trac 0.12 to 1.2.1 and I am also using the email2trac > plugin (2.10.x) as well as the TracHtmlNotificationPlugin 0.12.0.1 > > While notifications worked fine in the old setting I am encountering > problems now *with tickets that are created by the email2trac plugin*: > > * The Ticket reporter (this is not a trac user but an email address) *did > not receive any notifications* until I set *notify_reporter to 1* in > email2trac.conf (which I find courious because I assumed that notifications > are sent by trac per default and not by the email2trac plugin ..). Such > emails are now always sent but in plain text format (instead of html, real > users receive html emails from trac) > * *The reporter does not receive any emails when tickets are commented, > updated, closed, whatever .. for tickets that are created by email2trac* > > Relevant parts of trac.ini configuration: > > [notification] > admit_domains = > default_format.email = text/html > email_sender = HtmlNotificationSmtpEmailSender > ignore_domains = > mime_encoding = none > sendmail_path = sendmail > smtp_always_bcc = > smtp_always_cc = [email protected] > smtp_default_domain = > smtp_enabled = enabled > smtp_from = [email protected] > smtp_from_name = > smtp_password = xxxxxxxxx > smtp_port = 25 > smtp_replyto = > smtp_server = xxx.xxxxxx.xxx > smtp_subject_prefix = __default__ > smtp_user = trac-ticket > ticket_subject_template = $prefix #$ticket.id: $summary > use_public_cc = disabled > use_short_addr = disabled > use_tls = disabled > > [notification-subscriber] > always_notify_cc = true > always_notify_owner = true > always_notify_reporter = true >
The [notification-subscriber] section is incorrect. See: https://trac.edgewall.org/wiki/TracNotification#SubscriberConfiguration Start with the default: [notification-subscriber] always_notify_cc = CarbonCopySubscriber always_notify_previous_updater = TicketPreviousUpdatersSubscriber always_notify_updater = TicketUpdaterSubscriber and let's re-evaluate the behavior with those settings. - Ryan -- You received this message because you are subscribed to the Google Groups "Trac Users" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/trac-users. For more options, visit https://groups.google.com/d/optout.
