On Tuesday, August 1, 2017 at 2:31:50 PM UTC-7, mickeyf wrote:
>
>  [ticket-workflow-notifications]
> when_fixed = resolve
> when_fixed.body = Ticket ${ticket.id} has been fixed! View it here: 
> ${link}
> when_fixed.subject = Ticket ${ticket.id} is fixed!
> when_fixed.recipients = myem...@realaddress.com
> when_fixed.condition = ${ticket.resolution == 'fixed'}
>

Is the whitespace before the opening bracket actually present in your 
config file? If it is, the workflow notification configuration will be 
ignored.

- Ryan
 

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