On Friday, October 27, 2017 at 4:09:46 AM UTC-7, Clemens Feige wrote: > > Hello > > I am using the TracKeywordsPlugin which generates an "Add Keywords" > entry field at the bottom of each ticket HTML page. It works properly > most of the time, but sometimes this entire field is missing. What may > be the reason? > > https://trac-hacks.org/wiki/TracKeywordsPlugin > > Independent from this particular plugin, what mechanism may prevent that > a plugin may execute? (Please note that generally it works, but not > always.) > > How shall I investigate plugin problems? > > Maybe it depends on which Apache server instance is used by the > particular client (although I restarted Apache, see below...) > > Some more details: > > 1. > We have TRAC version 1.0.4 running on Linux with Apache server. Clients > are under Windows with Firefox browser. The plugin is installed as > Python-Egg file in the plugin-directory of the TRAC repo. > > 2. > Of course it looks like browser cache problem. But this cannot be the > root cause, > - because it happens also with tickets which I never visited before. > - reloading the page does not help (Firefox, press F5 twice) > - totally different browser has same issue > > 3. > Restarting the Apache-Server and reloading the page cures the problem. > But after a while it re-appears with other tickets. > > 4. > Log-file does not show any plugin errors. > > Thanks for help > Clemens >
Any errors in the browser console? https://trac.edgewall.org/wiki/TracTroubleshooting#ChecktheBrowserConsole TracKeywords should be modified to so that it doesn't use a Genshi Transformer. I will make some changes to the code today. - Ryan -- You received this message because you are subscribed to the Google Groups "Trac Users" group. To unsubscribe from this group and stop receiving emails from it, send an email to trac-users+unsubscr...@googlegroups.com. To post to this group, send email to trac-users@googlegroups.com. Visit this group at https://groups.google.com/group/trac-users. For more options, visit https://groups.google.com/d/optout.
