Good Evening,

Any chance of someone being able to help with the error below.

If the server is idle for a while I get messages below, wait a minute and 
everything is working again.




2018-02-23 23:26:43,751 Trac[auth] INFO: get users
2018-02-23 23:26:43,755 Trac[chrome] ERROR: Error with navigation contributor 
PreferencesModule:
Traceback (most recent call last):
  File "/usr/lib64/python2.7/site-packages/trac/web/chrome.py", line 821, in 
prepare_request
    contributor.get_navigation_items(req) or []:
  File "/usr/lib64/python2.7/site-packages/trac/prefs/web_ui.py", line 48, in 
get_navigation_items
    panels = self._get_panels(req)[0]
  File "/usr/lib64/python2.7/site-packages/trac/prefs/web_ui.py", line 137, in 
_get_panels
    p = list(provider.get_preference_panels(req) or [])
  File "build/bdist.linux-x86_64/egg/acct_mgr/web_ui.py", line 130, in 
get_preference_panels
    user_store = self.acctmgr.find_user_store(req.authname)
  File "build/bdist.linux-x86_64/egg/acct_mgr/api.py", line 352, in 
find_user_store
    user_list = store.get_users()
  File "build/bdist.linux-x86_64/egg/tracext/dirauth/auth.py", line 153, in 
get_users
    userinfo = self.expand_group_users(ldapCtx, self.group_validusers)
  File "build/bdist.linux-x86_64/egg/tracext/dirauth/auth.py", line 182, in 
expand_group_users
    attrlist=[to_utf8(self.member_attr)])
  File "build/bdist.linux-x86_64/egg/tracext/dirauth/auth.py", line 746, in 
_ldap_search
    msgid = context.search_ext(base, scope, filterstr, attrlist, 0, [lc], None, 
-1, sz);
  File "/usr/lib64/python2.7/site-packages/ldap/ldapobject.py", line 820, in 
search_ext
    timeout,sizelimit,
  File "/usr/lib64/python2.7/site-packages/ldap/ldapobject.py", line 308, in 
_ldap_call
    reraise(exc_type, exc_value, exc_traceback)
  File "/usr/lib64/python2.7/site-packages/ldap/ldapobject.py", line 292, in 
_ldap_call
    result = func(*args,**kwargs)
SERVER_DOWN: {u'info':              , 'desc': u"Can't contact LDAP server"}

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