Hi Ryan,
Thank you. Its working now.
Regards,
Iqbal
On Tuesday, April 21, 2020 at 8:26:09 PM UTC+1, RjOllos wrote:
>
>
>
> On Wednesday, April 15, 2020 at 1:35:39 PM UTC-7, Iqbal Ahmad wrote:
>>
>> Hi,
>>
>> I am using the defalut template as mentioned in ticket_notify_email.txt and
>>
>> also customization of email content. My ticket_notify_email.txt looks like:
>>
>> $ticket_body_hdr
>> --------------------------------------------------------------------------
>> # set sel = ('Reporter', 'Owner', 'Type', 'Status', 'Priority',
>> 'Milestone',
>> 'Component', 'Severity', 'Resolution', 'Keywords')
>> # for a in ticket_props.replace('|', '\n').splitlines()[1:-1]|map('trim'):
>> # set a = a.split(':', 1)|map('trim')|list
>> # if len(a) > 1 and a[0] in sel:
>> ${'%-*s %s'|format(12, a[0] + ':', a[1])}
>> # endif
>> # endfor
>> --------------------------------------------------------------------------
>> {% choose ticket.new %}\
>> {% when True %}\
>> $ticket.description
>> {% end %}\
>> {% otherwise %}\
>> {% if changes_body %}\
>> ${_('Changes (by %(author)s):', author=change.author)}
>>
>> $changes_body
>> {% end %}\
>> {% if changes_descr %}\
>> {% if not changes_body and not change.comment and change.author %}\
>> ${_('Description changed by %(author)s:', author=change.author)}
>> {% end %}\
>> $changes_descr
>> --
>> {% end %}\
>> {% if change.comment %}\
>>
>> ${_('Comment:') if changes_body else _('Comment (by %(author)s):',
>> author=change.author)}
>>
>> $change.comment
>> {% end %}\
>> {% end %}\
>> {% end %}\
>>
>> ${'-- '}
>> ${_('Ticket URL: <%(link)s>', link=ticket.link)}
>> $project.name <${project.url or abs_href()}>
>> $project.descr
>>
>>
>> And when I modify ticket I get the following error:
>>
>> 2020-04-15 21:18:04,558 Trac[mail] DEBUG: EmailDistributor has found the
>> following formats capable of handling 'email' of 'ticket': text/plain
>> 2020-04-15 21:18:04,608 Trac[mail] WARNING: EmailDistributor caught
>> exception while formatting ticket to text/plain for email: <class
>> 'trac.ticket.notification.TicketFormatter'>
>> Traceback (most recent call last):
>> File "/usr/lib/python2.7/site-packages/trac/notification/mail.py", line
>> 487, in distribute
>> outputs[fmt] = formatter.format(transport, fmt, event)
>> File "/usr/lib/python2.7/site-packages/trac/ticket/notification.py",
>> line 143, in format
>> return self._format_plaintext(event)
>> File "/usr/lib/python2.7/site-packages/trac/ticket/notification.py",
>> line 248, in _format_plaintext
>> return self._format_body(data, 'ticket_notify_email.txt')
>> File "/usr/lib/python2.7/site-packages/trac/ticket/notification.py",
>> line 313, in _format_body
>> template = chrome.load_template(template_name, text=True)
>> File "/usr/lib/python2.7/site-packages/trac/web/chrome.py", line 1370,
>> in load_template
>> return self._load_jinja_template(filename, text)
>> File "/usr/lib/python2.7/site-packages/trac/web/chrome.py", line 1396,
>> in _load_jinja_template
>> return (self.jenv_text if text else self.jenv).get_template(filename)
>> File "/usr/lib64/python2.7/site-packages/jinja2/environment.py", line
>> 883, in get_template
>> return self._load_template(name, self.make_globals(globals))
>> File "/usr/lib64/python2.7/site-packages/jinja2/environment.py", line
>> 857, in _load_template
>> template = self.loader.load(self, name, globals)
>> File "/usr/lib64/python2.7/site-packages/jinja2/loaders.py", line 129,
>> in load
>> code = environment.compile(source, name, filename)
>> File "/usr/lib64/python2.7/site-packages/jinja2/environment.py", line
>> 638, in compile
>> self.handle_exception(source=source_hint)
>> File "/usr/lib64/python2.7/site-packages/jinja2/environment.py", line
>> 832, in handle_exception
>> reraise(*rewrite_traceback_stack(source=source))
>> File "/home/TRAC/templates/ticket_notify_email.txt", line 12, in
>> template
>> {% choose ticket.new %}\
>> TemplateSyntaxError: Encountered unknown tag 'choose'.
>> 2020-04-15 21:18:04,608 Trac[mail] DEBUG: EmailDistributor is sending
>> event as 'text/plain' to: xxxxxxx
>> 2020-04-15 21:18:04,608 Trac[mail] WARNING: EmailDistributor cannot send
>> event 'ticket' as 'text/plain': xxxxxxx
>>
>> Can anyone please throw some error. Thanks in advance.
>>
>> My TRAC details:
>>
>> PackageVersion
>> Trac 1.4.1
>> Genshi 0.7.3 (without speedups)
>> Jinja2 2.11.1
>> pysqlite 2.6.0
>> Python 2.7.5 (default, Apr 11 2018, 07:36:10) [GCC 4.8.5 20150623 (Red
>> Hat 4.8.5-28)]
>> setuptools 46.1.3
>> SQLite 3.7.17
>> Subversion 1.11.1 (r1850623)
>> jQuery 1.12.4
>> jQuery UI 1.12.1
>> jQuery Timepicker 1.6.3
>>
>> timingandestimationplugin
>> <http://www.trac-hacks.org/wiki/TimingAndEstimationPlugin> 1.6.0
>> /home/TRAC/plugins/timingandestimationplugin-1.6.0-py2.7.egg
>> TracAccountManager <https://trac-hacks.org/wiki/AccountManagerPlugin>
>> 0.6.dev0 /usr/lib/python2.7/site-packages
>> TracpathTheme <http://trac-hacks.org/wiki/TracpathTheme> 1.0.1
>> /home/TRAC/plugins/TracpathTheme-1.0.1-py2.7.egg
>> TracWysiwyg <https://trac-hacks.org/wiki/TracWysiwygPlugin> 0.12.0.7
>> /usr/lib/python2.7/site-packages/TracWysiwyg-0.12.0.7-py2.7.egg
>> TracXMLRPC <https://trac-hacks.org/wiki/XmlRpcPlugin> 1.1.9.dev0
>> /home/TRAC/plugins/TracXMLRPC-1.1.9dev-py2.7.egg
>>
>>
>
> The default template has been updated (1). You can start with that, and
> apply the changes for Outlook (2).
>
> (1) https://trac.edgewall.org/wiki/TracNotification#CustomizingContent
> (2) https://trac.edgewall.org/wiki/CookBook/Notification/Templates#jinja2
>
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