On Tuesday, December 10, 2019 at 12:56:57 PM UTC-8, Gabriel Alves wrote:
>
> 3. How can I write special symbols like:
>     #   set directions=[(ticket.get_incoming_dict(), 'Referenced by', '
> ←', True), (ticket.get_outgoing_dict(), 'References', '&
> rarr;', False)]
> (left and right arrows)
>

I believe in that case you can use a unicode character rather than html 
entity. 

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