Hi Ryan,
Thanks for the response, but I don't think that's the issue. I'd put
ticket_notify_email.txt in $ENV/templates and the file and templates
directory are both the same permissions as the rest of the files. I'm only
working with a single environment. I'd added the directories under
[inherit] before I realized they were for this purpose, but removing them
didn't make any change. So far, I've only replaced the 2nd line per the
Jinja2 instructions and swapped the Target URL to the bottom of the footer
to check whether it's functioning as expected, but the emails all show up
the same. Is there a .py file in the dist-package/trac directory I can look
at to check where it's looking?
Here's my txt file,/var/lib/trac/projects/ticket_notify_email.txt
${ticket_body_hdr}
--------------------------------------------------------------------------
#set sel = ('Reporter', 'Owner', 'Type', 'Status', 'Priority',
'Milestone','Component', 'Severity', 'Resolution', 'Keywords')
#for a in ticket_props.replace('|', '\n').splitlines()[1:-1]|map('trim'):
# set a = a.split(':', 1)|map('trim')|list
# if len(a) > 1 and a[0] in sel:
${'%-*s %s'|format(12, a[0] + ':', a[1])}
# endif
#endfor
--------------------------------------------------------------------------
# if ticket.new:
${ticket.description}
# else:
# if changes_body:
${_('Changes (by %(author)s):', author=change.author)}
${changes_body}
# endif
# if changes_descr:
# if not changes_body and not change.comment and change.author:
${_('Description changed by %(author)s:', author=change.author)}
# endif
${changes_descr}
--
# endif
# if change.comment:
${_('Comment:') if changes_body else
_('Comment (by %(author)s):', author=change.author)}
${change.comment}
# endif
# endif
${'-- '}
${project.name} <${project.url or abs_href()}>
${project.descr}
${_('Ticket URL: <%(link)s>', link=ticket.link)}
On Friday, April 16, 2021 at 5:47:24 PM UTC-4 RjOllos wrote:
> On Friday, April 16, 2021 at 2:29:49 PM UTC-7 steel...@raidoh.com wrote:
>
>> @Mo, did you figure out where the ticket_notify_email.txt is supposed to
>> be to allow modifications?
>>
>
> The template should be in $env/templates, but there are other options as
> well if you want to share the template among environments:
> https://trac.edgewall.org/wiki/TracNotification#CustomizingContent
>
>
> This section https://trac.edgewall.org/wiki/TracIni#GlobalConfiguration
> has details:
>
> There are three more options in the [inherit] section, templates_dir for
> sharing global templates, htdocs_dir for sharing global htdocs and
> plugins_dir, for sharing plugins. Those options can be specified in the
> shared configuration file, and in fact, configuration files can even be
> chained if you specify another [inherit] file there.
>
> Note that the templates found in the templates/ directory of the
> TracEnvironment have precedence over those found in [inherit]
> templates_dir. In turn, the latter have precedence over the installed
> templates, so be careful about what you put there. Notably, if you override
> a default template, refresh your modifications when you upgrade to a new
> version of Trac. The preferred way to perform TracInterfaceCustomization is
> to write a custom plugin doing an appropriate ITemplateStreamFilter
> transformation.
>
> Ryan
>
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