On Sun, Jun 5, 2022 at 4:14 PM Mike Dewhirst <mi...@dewhirst.com.au> wrote:
>
> I just installed Trac 1.5 on Ubuntu 20.04 under Apache and with
> PostgreSQL 12 and it all seems to work fine except email notification.
>
> I have a Django app running on the same server and email notification
> (ie., Forgotten password) works well for that.
>
> I'm using exactly the same credentials, user, port number and smtp
> server for Trac as for the Django app.
>
> When I reply to a ticket (ticket #1 btw) as a test Trac never returns.
> There is no crash and nothing reported in the Apache log nor syslog.
>
> Here is my [notification] settings in trac.ini
>
> [notification]
> admit_domains =
> ambiguous_char_width = single
> batch_subject_template = ${prefix} Batch modify: ${tickets_descr}
> default_format.email = text/plain
> email_address_resolvers = SessionEmailResolver
> email_sender = SmtpEmailSender
> ignore_domains =
> message_id_hash = md5
> mime_encoding = none
> sendmail_path = sendmail
> smtp_always_bcc = mi...@xxx.com
> smtp_always_cc =
> smtp_default_domain =
> smtp_enabled = enabled
> smtp_from = sys...@xxx.com
> smtp_from_author = disabled
> smtp_from_name =
> smtp_password = xxx
> smtp_port = 465
> smtp_replyto = supp...@xxx.com
> smtp_server = smtp.xxx.com.au
> smtp_subject_prefix = __default__
> smtp_user = sys...@xxx.com
> ticket_subject_template = ${prefix} #${ticket.id}: ${summary}
> use_public_cc = enabled
> use_short_addr = disabled
> use_tls = enabled
>
> xxx is just obfuscation - happy to reveal it privately if necessary.
>
> Where do you think I'm going wrong?
>
> Any hints appreciated
>
> Thanks
>
> MikeFirst, I suggest to check $ENV/log/trac.log after enabling trac logging [1]. Trac doesn't currently support SMTPS. The [notification] use_tls option is for STARTTLS. Try to use SMTP port (25, 587, ...) rather than SMTPS port (465). [1] https://trac.edgewall.org/wiki/TracLogging -- Jun Omae <jun6...@gmail.com> (大前 潤) -- You received this message because you are subscribed to the Google Groups "Trac Users" group. To unsubscribe from this group and stop receiving emails from it, send an email to trac-users+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/trac-users/CAEVLMai5zDqQ0UVpFpcdO37xGrXBmBjbJBumj_1GN0VLtGps_g%40mail.gmail.com.
