Thanks , Today i had enable the logging level by editing the file trac.ini and added the below content
[logging] log_file = trac.log log_level = DEBUG log_type = none On Fri, 28 Oct 2022 at 16:37, RjOllos <rjol...@gmail.com> wrote: > > > On Friday, October 28, 2022 at 4:00:53 AM UTC-7 vpill...@gmail.com wrote: > >> permission_policies = >> ReadonlyWikiPolicy,DefaultPermissionPolicy,LegacyAttachmentPolicy >> permission_store = DefaultPermissionStore >> >> ticketstats.ticketstats.ticketstatsplugin = enabled >> multipleworkflow.workflow.multipleworkflowplugin = enabled >> iniadmin.iniadmin.iniadminplugin = enabled >> webadmin.plugin.pluginadminpage = enabled >> plugins_dir = >> > > Nothing too concerning there. You should disable the webadmin plugin > though, it has been integrated to Trac since 0.11 and could be causing > problems: > https://trac.edgewall.org/wiki/WebAdmin > > The next thing I'd recommend is to set the log level to DEBUG as described > here: > https://trac.edgewall.org/wiki/TracTroubleshooting#ChecktheLogs > > Then have the user load a page and send the log of just the minute or so > around the time when the user loads a ticket in which they are unable to > see the comments. > > > -- > You received this message because you are subscribed to a topic in the > Google Groups "Trac Users" group. > To unsubscribe from this topic, visit > https://groups.google.com/d/topic/trac-users/gtx4LOs7gBk/unsubscribe. > To unsubscribe from this group and all its topics, send an email to > trac-users+unsubscr...@googlegroups.com. > To view this discussion on the web visit > https://groups.google.com/d/msgid/trac-users/8e5fbecb-d1ca-49e8-93ab-439ee5242d3fn%40googlegroups.com > <https://groups.google.com/d/msgid/trac-users/8e5fbecb-d1ca-49e8-93ab-439ee5242d3fn%40googlegroups.com?utm_medium=email&utm_source=footer> > . > -- You received this message because you are subscribed to the Google Groups "Trac Users" group. To unsubscribe from this group and stop receiving emails from it, send an email to trac-users+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/trac-users/CAMqFx3HnD3Xg_prT4k_RLA94d%2BB6mk5x%3Dxnm6Qu1SW63P-pgQw%40mail.gmail.com.
