After adding below option in workflow it worked reassign = new,*assigned*,accepted,reopened -> assigned reassign.operations = set_owner reassign.permissions = TICKET_MODIFY
Thanks On Saturday 6 January 2024 at 02:22:17 UTC+5:30 RjOllos wrote: > On Thursday, January 4, 2024 at 1:53:58 AM UTC-8 vpill...@gmail.com wrote: > > Thanks for sharing the solution. > After replacing trac.ini. > I am able to modify the old tickets owner and assign to another > But in some tickets i am not able to changes the OWNER > Example > Action > *Leave as assigned* the owner will remain XXXX > > > you may need to change the "from" action, like this: > > reassign = new,*assigned*,accepted,reopened -> assigned > reassign.operations = set_owner > reassign.permissions = TICKET_MODIFY > > If you don't have *assigned* on the left side it won't display the > workflow action when the ticket is assigned. > > If further questions, please share your [ticket-workflow] section. > > > It not showing any modification tab or allow me to change > > Tried Bulk option also to change the owner or reset the active state . > unable to do. > > Kindly help to resolve this issue. > > Regards > venu > > > > On Wednesday 3 January 2024 at 04:04:14 UTC+5:30 RjOllos wrote: > > On Tuesday, January 2, 2024 at 5:00:52 AM UTC-8 vpill...@gmail.com wrote: > > Hi, > > Created Trac new instance.configured trac.ini with workflow and user > started using the new trac instance and approx 110 tickets is created some > are close and open. > After few months my manager wants the workflow to be changed without > effecting the tickets.Suggested that it should have same workflow of > another working instance. > > Can i replace trac.ini directly ? > > > You could, but a better option would be to just copy the [workflow] > section. If you have custom workflow controllers installed via plugins you > may also need to copy the [ticket] workflow option: > https://trac.edgewall.org/wiki/TracIni#ticket-workflow-option > > > Also my old ticket or database will be intact after replacing the trac.ini > ? > > > Yes. > > > Please help me to resolve this issue . > Thanks > > -- You received this message because you are subscribed to the Google Groups "Trac Users" group. To unsubscribe from this group and stop receiving emails from it, send an email to trac-users+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/trac-users/4de5ed8f-6077-464d-8de2-f29a582feb7bn%40googlegroups.com.
