On Aug 11, 2006, at 12:14 PM, Terje Jönsson wrote:
I think it would be very helpful for people working with support to
be able
to attach the e-mail directly from the e-mail client. Does someone
have a
good idea how to hack that into Outlook XP?
A plugin I once saw in action developed for SugarCRM comes to m mind.
There is a (completely) open source spinoff of Sugar called vtiger,
which also seems to have such a plugin. It might be worth looking
into if you can muster up the gumption.
http://www.vtiger.com/products/crm/microsoft-outlook-integration.html
-steve_______________________________________________
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