New submission from Chris Jerdonek: This issue is to make the "Failed issue tracker submission" e-mails sent to python-dev less cryptic for list members.
Background: Occasionally (on the order of a couple times per week), the python-dev mailing list receives an e-mail like the following: http://mail.python.org/pipermail/python-dev/2012-November/122757.html Each message starts with the text-- "An unexpected error occurred during the processing of your message. The tracker administrator is being notified." The current message may be confusing to list members because it says "your message," so list members may think the message has to do with them personally. Moreover, because the text says that the "tracker administrator" is being notified, it's not clear if these e-mails were meant to be sent to python-dev, or if the forwarded e-mail is a mistake due to an error state. I think the introductory text for these messages should be rephrased so that it is clear to python-dev list members what the message is for. The introductory text could say something along these lines: "The Python issue tracker at http://bugs.python.org/ has experienced an unexpected error due to a user submission. This message and the error details below are being sent to the python-dev mailing list. The tracker administrators will take responsibility for investigating this error." ---------- messages: 2641 nosy: chris.jerdonek priority: bug status: unread title: make "Failed issue tracker submission" e-mails to python-dev less cryptic _______________________________________________________ PSF Meta Tracker <metatrac...@psf.upfronthosting.co.za> <http://psf.upfronthosting.co.za/roundup/meta/issue492> _______________________________________________________ _______________________________________________ Tracker-discuss mailing list Tracker-discuss@python.org http://mail.python.org/mailman/listinfo/tracker-discuss
