Hello, everyone. I have been using Tracks for six months, and it has become
an integral part of my life. After trying several other GTD-based systems,
I have found that Tracks is uniquely suited for my workflow. I wanted to
express my thanks to all those involved in its development.

However, I would also like to express a concern. Let me start by saying
that I am not a programmer or web admin by trade. I dabble in both, and
know just enough to make me dangerous.

Am I correct in stating that the audience for Tracks at this point is
primarily programmers and systems administrators? After having implemented
Tracks on two different systems, it is my impression that Tracks is
inaccessible to the majority of users. Set up requires a) command-line
access to an Apache server, b) knowledge of package management systems, c)
cursory knowledge of MySQL, and d) a working knowledge of Rails. This
excludes almost everyone I know who would benefit from Tracks.

What are the long term goals for Tracks? Is there any thought of developing
Tracks to be accessible for more people? Or has that role already been
filled by other commercially available software (like rememberthemilk.com)?
Are there any plans to improve data portability?

Looking forward to hearing your thoughts on this.

Eric
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