I forgot to include that the easiest method would be add logic to in your
translator to create the error message when the CLM19 is equal to PB.  

Hope

> -----Original Message-----
> From: Hope Furtado 
> Sent: Wednesday, January 16, 2002 9:03 AM
> To:   '[EMAIL PROTECTED]'; '[EMAIL PROTECTED]'
> Cc:   Hope Furtado
> Subject:      RE: Predetermination of Dental Benefits
> 
> Jim,
> 
>    I recommend the use of the 997 Segment with an error message on the at
> the Subscriber level indicating that you do not do predetermination of
> benefits.  I copied the following from the 837 Dental Implementation Guide
> 
> Functional Acknowledgment, 997
> The Functional Acknowledgment Transaction Set, 997, has been designed to
> allow
> trading partners to establish a comprehensive control function as a part
> of
> their business exchange process. This acknowledgment process facilitates
> control
> of EDI. There is a one-to-one correspondence between a 997 and a
> functional
> group. Segments within the 997 can identify the acceptance or rejection of
> the functional group, transaction sets or segments.
> 
> Please contact me if you want to discuss this further.  
> 
> Hope Furtado
> Corporate Information Architect
> TM Floyd & Company
> (800)780-1170 ext 129
> [EMAIL PROTECTED]
> 
> 
>       -----Original Message-----
>       From:   J.G. [SMTP:[EMAIL PROTECTED]]
>       Sent:   Tuesday, January 15, 2002 8:38 PM
>       To:     [EMAIL PROTECTED]
>       Subject:        Predetermination of Dental Benefits
> 
> 
>       Our plan includes both medical as well as limited dental coverage.
> We do
>       not do any predetermination of benefits today.  If a provider calls
> in we
>       tell them we don't predetermine benefits.  If they send in a paper
> form we
>       respond with a form letter telling them we don't predetermine
> benefits.  If
>       they ask specific questions on the phone, they may get some
> additional
>       information, but nothing that should be close to an actual
> predetermination.
> 
>       The 837 Dental Claim transaction allows for a predetermination
> request.  The
>       835 Remittance Advice allows for a response.  However, I don't see a
> way to
>       indicate that we don't perform predeterminations.  Is there a way to
> do this
>       in the 835, or is there another way to respond to this?
> 
>       Jim Griffin
>       Business Systems Analyst
>       CNA
> 
> 
> 
> 
>       
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