Currently our payment adjustments are done thru what is called an A19 manual process resulting in a paper check. This manual adjustment is not updating our case management system electronically. For an adjustment to be made from an 837 claim, and we do not have a means to adjust our current payment system, will someone be required to submit an 835 adjustment transaction. Bob P, we talked about this in the wg last week, but I don't think I mentioned of the separation of processing here. Joe Barton Information systems Analyst State of Washington DSHS Social Services Payment System
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