I have a general disclaimer definition question. I've searched the WEDI list serve and did not find the answer.
The 270/271 implementation guide states that disclaimers are strongly discouraged and we are forbidden to use the MSG segment when the information can be codified. If we do use the MSG segment to issue a disclaimer, we are limited to using it once per response. Would a description of a benefit be considered a disclaimer? We have a benefit that cannot be coded so we may need to utilize the MSG segment to further explain the benefit. I am thinking of using the EB01 segment with code 'D' Benefit Description, along with the explanation in MSG01. The only other option I can find is to refer all inquiries to our customer service reps and obviously, we do not want to do that. Can the MSG segment be issued twice within the same response, once as a 'true' disclaimer and again as an explanation of a benefit? Thank you, Jan Murphy-Hole Sr. Business Analyst Great-West Life & Annuity EBIS-HIPAA 10T3 303-737-3439 email: [EMAIL PROTECTED] ********************************************************************** To be removed from this list, send a message to: [EMAIL PROTECTED] Please note that it may take up to 72 hours to process your request. ====================================================== The WEDI SNIP listserv to which you are subscribed is not moderated. The discussions on this listserv therefore represent the views of the individual participants, and do not necessarily represent the views of the WEDI Board of Directors nor WEDI SNIP. If you wish to receive an official opinion, post your question to the WEDI SNIP Issues Database at http://snip.wedi.org/tracking/. Posting of advertisements or other commercial use of this listserv is specifically prohibited.
