On Wed, Sep 11, 2013 at 9:39 AM, Axel Hecht <l...@mozilla.com> wrote: > Hi, > > thanks for getting back. > > We had sentry already up, just moved the verbatims to a new team and sent > you an invite. > > If you have questions on the data involved, maybe Peter can help.
Hi, since this a issue you are suffering a lot, you might want to consider applying this patch we just wrote https://github.com/translate/pootle/commit/f8afa84225 Figuring out the real cause of this issue is going to be difficult and thus we decided to silence the symptoms (the exception being raised) instead of fixing the actual problem (which is hard to trace). A bug for keeping track of this issue has been filed http://bugs.locamotion.org/show_bug.cgi?id=3102 Please ping us if you consider that the provided patch is not a good solution, or if you have any problem applying it. Bye > Axel > > > On 9/9/13 9:14 PM, Leandro Regueiro wrote: >> >> On Mon, Sep 9, 2013 at 8:12 PM, Axel Hecht <l...@mozilla.com> wrote: >>> >>> Hi, >> >> >> Hi Axel. >> >> >>> in the mozilla install we're hitting errors in >>> >>> if submit.submitter.user.username != 'nobody': >>> >>> >>> https://github.com/translate/pootle/blob/2cce45820ddb4df2be1e308defef4f85d0a9c4c1/pootle/apps/pootle_store/models.py#L1627 >>> >>> where submitter is None. >>> >>> Looking at the model, >>> >>> https://github.com/translate/pootle/blob/2cce45820ddb4df2be1e308defef4f85d0a9c4c1/pootle/apps/pootle_statistics/models.py#L67, >>> that seems to be OK datawise, but I'm surprised we're the only folks >>> hitting. >>> >>> Sadly, we're hitting it in frequent code paths like commiting to VCS or >>> downloading zips. >>> >>> Any idea? >> >> >> Not a lot. But I have some questions since I feel that the data >> provided is not enough: >> >> * Was the last translator authenticated? I mean last translator on the >> file you tried to commit to VCS. >> * Can you provide a traceback, maybe from the logs? >> * Can you please set up the Raven Sentry client in order to get all >> these errors and tracebacks on Sentry? That way you can just give us >> access, then provide us with the proper link and we can see all the >> data we need. >> http://docs.translatehouse.org/projects/pootle/en/stable-2.5.0/server/optimization.html#speed-ups-and-extras >> >> >>> Axel >>> >>> PS: >>> >>> https://bugzilla.mozilla.org/buglist.cgi?resolution=---&query_format=advanced&component=Verbatim >>> has various bugs boiling down to this, sparing the list with details. >> >> >> Forgive me for my poor comprehension of english language. Can you >> please rephrase this? >> >> >>> Also, bugs.locamotion.org is down :-( >> >> >> Yes, we are already aware that bugs.locamotion.org. Our apologies. We >> will try to get it back ASAP. >> >> Bye >> > ------------------------------------------------------------------------------ How ServiceNow helps IT people transform IT departments: 1. Consolidate legacy IT systems to a single system of record for IT 2. Standardize and globalize service processes across IT 3. Implement zero-touch automation to replace manual, redundant tasks http://pubads.g.doubleclick.net/gampad/clk?id=51271111&iu=/4140/ostg.clktrk _______________________________________________ Translate-pootle mailing list Translate-pootle@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/translate-pootle
