On 4/30/06, Douglas J. Boehme <[EMAIL PROTECTED]> wrote:
> My take is this: I don't care what Chattermail's and Snappermail's
> owners/operators do, I'm going to pick the best app for the job and it
> sounds like both are still active and supported.

Define "active" and "supported"

If "active" means "not completely dead" then yes they are both "active"

If "active" means "significant progress being made on a regular basis"
I'd say Snapper fails the test.

If by "supported" you mean "I can send an email to support@ and get an
answer" then yes they are both supported.

If by "supported" you mean "I found a bug/problem and hope to have it
fixed relatively soon" (i.e. next few weeks vs  next few months) then
I'd say Snapper fails the test.

If by "supported' you mean "I'd like you to consider that feature" you
will probably get a "I/We will add it to the list" but with Snapper
that is followed by sound of a crane being moved into position to they
can reach the top of "the list"

With Snapper you are getting a bigger team of people, but development
is happening at a snail's pace.  Major problems linger for months.
Annoying bugs linger for much longer.  New important features are
described as being on the horizon but never seem to get any closer.

14 minor revisions in 16 months.

With Chatter you are getting an app developed and supported by one
person, who is working on it daily and with new builds coming out
every few days for you to use or not use.

16 revisions in 1 month.

Chatter is a one time fee.

With Snapper you pay for each major upgrade (i.e 1.x to 2.x).  Since I
would not expect to see PUSH until at least 3.x (hopefully, I don't
know what else they could do to justify a 3.0 release) you will be
paying more for it.  With Chatter you can get it today.

If they have to do a major overhaul/redesign of Snapper (which seems
to be the only way that they can fix their Treo problems), I would
expect that to be a 3.x release (at least, if not 4.x)

Snapper works on a wider variety of devices.  Chatter is Treo
specific.  At first I thought this was a strength of Snapper, but now
I (and I know I'm not alone thinking this) wonder if Snapper won't
give up on Palm ("We will no longer support NVFS devices") and
announce they are moving to PocketPC/WinMobile.

Let me clarify that I don't have any knowledge that they *will* do
this, but I have to wonder what they have been working on all this
time, because it doesn't seem like the time has been going into
Snapper for Palm.

Snapper was one of the first programs that really "wow-ed" me and made
the Treo much more useful.  But the bloom is off the rose.  It's
unreliable on NVFS-based Palms.  Snapper will say again and again that
it's Palm's fault for the way that they implemented NVFS.  Me, I just
want my email program to work.  I'm less concerned with whose fault it
is than who will fix it.  Because Snapper wants to support a whole
host of PDAs (even though they show a Treo 650 on their website), they
haven't done anything to address their problems on NVFS other than
implement a "manual backup to SD card" function.

FWIW.

TjL

ps - not related to either program other than being a registered user
of both Snapper and Chatter.


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