My experience has been just the opposite.  When I have used the Verizon
data support group, they are excellent. Note that this group is not the
regular Verizon support group and they are reached via different number.

Bob

On Sat, 27 May 2006 14:46:03 -0600, "Don Ferguson" <[EMAIL PROTECTED]>

> It's only relevant to Treo users as a cautionary tale about the apparent,
> if
> anecdotal, ineptitude of the majority of Verizon's customer service and
> support personnel. 


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