Well, I called Cingular about coming through on the warranty on my screwed
up 650.  The deal is, they send a new one out, and in the box is a return
shipping label and instructions for returning the old Treo.  If they don't
receive your old Treo in 14 days, or if there are any blemishes on the old
Treo, you get charged $425 or something like that.

So here's the thing: the only blemishes on my 650 are 3 small blemishes
where I temporarily attached a metal strip to use with a magnet for a
vehicle mount.  I don't know if they would consider that a blemish that
would make it unreturnable.  The blemishes are only on the battery cover,
which could be replaced for a few bucks.

So what I'm wondering is this:

1) Will they take this opportunity to sock me for the $400?  Some companies
would see that as such an opportunity.  If they do so, it will definitely
cost them a customer, being as the Treo is effed-up beyond repair (no
resets work) and the blemishes are easily fixed by replacing the battery
cover.  I don't mind paying the five or ten bucks for the cover.

2) To head such a dispute off at the pass, I wonder if I should just order
a cover myself before I send it back to them.


-------
It's 106 miles to Chicago; we've got a full tank of gas; half a pack of
cigarettes; it's dark, and we're wearing sunglasses.

Hit it.


SPONSORED LINKS
Palm os Handspring treo Palm os bible software
Palm os program Palm os software Palm os bible


YAHOO! GROUPS LINKS




Reply via email to