Don,
Are your phone bills reasonable compared to Cingular and T-mobile???
---
Roger Prokic
[EMAIL PROTECTED] *NEW*
Moderator of Palm_Treo_680 Yahoo group
Baltimore, Maryland USA

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...... Original Message .......
On Thu, 12 Apr 2007 01:05:38 -0400 Don Ferguson <[EMAIL PROTECTED]> wrote:
>Mostly agree, but a big NOPE to the comment below as it relates to
>Verizon. Verizon has technicians in the stores who can do real things!!
>T-Mobile people had some limited capabilities. I don't know about
>Cingular/ATT and Sprint.
>
>One of the reasons I've been so happy with Verizon is that even through
>the product quality problems with my previous 4 700p's, they were right
>there to help diagnose the problem and replace the phone, on the spot!
>
>Cheers,
>
>Don
>
>________________________________
>
>From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of J
>Messeder
>Sent: Wednesday, April 11, 2007 10:38 PM
>To: [EMAIL PROTECTED]
>Subject: Re: [Treo] Rebates and The Single Most Important Question
>
>. . . snip . . .
>
>The stores are merely places to sell stuff. You can't get help there
>once you've made the purchase.On the other hand, my experience is
>they're all about the same. They hire eager youngsters to follow rules,
>brag about what's written on the latest placard, and take your money. If
>you want to know something that isn't already on the store posters, you
>have to hope you run into a geek who actually grooves on learning how
>the darn things work. You find that guy, regardless which company he's
>working for, treat him (or her) really well, and send all your friends
>his way so he gets maximum commissions.
>
>All big companies are the same, insulated from their customers. When you
>don't like how they're treating you, they don't even mind listening to
>your complaints -- as long as you keep sending money. As my experiences
>of the past week bear out, they'll even admit they've lied, and let you
>make the decision whether to buy anyway -- or do without.All the
>Cingular folks I talked to and not one of them was impressed that I
>might be willing to pay the extra money to Palm, rather than have the
>deal keep changing from Cingular. In the old days (I'm old enough to
>remember them) you'd threaten to go next door and the clerk would go
>running for someone who might have an idea how to make you happy staying
>in the store.
>
>. . . snip . . .
>
>[Non-text portions of this message have been removed]
>
>
>

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