+$45 X 24 months = +$1,080 over a two-year contract. I value my time pretty highly, but Sprint would have to eat through a LOT of my time to make Verizon worth that much more to me. ;-)
Besides, there are extra benefits: I get blog post motivation as well as new anecdotes to share with my MBA students when I teach topics like customer service and service quality. :-) On 5/10/07, Don Ferguson <[EMAIL PROTECTED]> wrote: > Hi Craig, > > Now that's what would have made me really miss T-Mobile. As it is, I > have to say that I'm happier with Verizon that I was with T-Mobile. > I've posted my story here about how Verizon handled replacing my 700p (4 > times). The only way they could have improved on the service they > provided would have been to provide dinner and a movie! > > So, switch to Verizon!! :-) It'll only cost you an extra $45 for data > compared to what you have now, but I'd happily pay that much more for > the kind of service I've received from Verizon. > > Cheers, > Don > > -----Original Message----- > From: [email protected] [mailto:[EMAIL PROTECTED] On Behalf Of > Craig Froehle > Sent: Thursday, May 10, 2007 6:11 AM > To: [email protected] > Subject: Re: [Treo] Re: 755p > > I posted a more extensive version of my experience with Sprint yesterday > here: > http://www.GearBits.com > > > On 5/10/07, Michael M. Rye <[EMAIL PROTECTED]> wrote: > > Please elaborate on your customer service experience with > > Sprint. I have been with them for a long time, and have > > never once had a bad issue with their service department. > > > > -- > > Mike > > > > > > > > Craig Froehle wrote: > > > Can I offer one HUGE downside to the 755p? It is available only on > Sprint. > > > > > > Until today, I had no complaints about Sprint. But now I am utterly > > > convinced that their "world's worst" customer service (according to > > > MSN/Zogby) is a justified accusation. > > > > > > So, before you jump over to Sprint just to pick up a 755p, please > > > consider that it's smooth sailing only until you need the company to > > > actually do something for you. Then it's just pure hassle, > headache, > > > and frustration. > > > > > Yahoo! Groups Links > > > > -- http://www.GearBits.com -- Tech. Culture. Ideas. Opinions.
