Good point! I am loyal, to a point, based strictly on customer service. However, in that area Palm is a mixed bag. I have found their sales side of customer service to be excellent: knowledgeable, helpful, customer-focused. I have found their technical support to be ignorant, apathetic and inwardly-focused, and there they have a disadvantage.
Microsoft's technical support, OTOH, on those rare occasions when I've actually needed it, has always been excellent, and there they have an advantage. Cheers, Don -----Original Message----- From: [email protected] [mailto:[EMAIL PROTECTED] On Behalf Of Joy L Wright Sent: Monday, May 14, 2007 9:58 AM To: [email protected] Subject: RE: Re[2]: [Treo] Re: 755p If ya'll don't mind me jumping in here, personally I am loyal to a company that provides me great customer service. However, if their product doesn't keep up with others then I'm going to the technology I want and choose the best customer service which provides the product I want. I have bought 4 cell phones in the past six months because I'm a technology junkie. I'm going to try to stick with the palm, but it is a windows os, as I'm getting the 750. I hope I don't hate the smaller screen and keyboard.........joy
