What is the PAM option? --- Roger Prokic Baltimore, Maryland USA -=[ This email was sent from a Palm Treo 680 palm computer using SnapperMail Enterprise Edition v2.3.7.01 ]=-
...... Original Message ....... On Tue, 05 Jun 2007 13:20:21 -0400 Don Ferguson <[EMAIL PROTECTED]> wrote: >Well, now, the final chapter in the "Don just wants to connect his >laptop through Bluetooth to get to the internet" saga. > >The "knowledgeable" guy last night apparently set up the PAM option to >take effect on my account on June 19th. Not sure exactly how he thought >that would help me with my issue last night. > >I called today and was only on hold for 15 minutes to get to customer >service and then another 5 minutes to get to tech support (in Ohio). >The tech support guy in Ohio spent about 2 minutes looking at my >account, turned on PAM, and BAM! it worked! > >So: > >I'm happy that it's working. >I'm not happy that I had to spend close to 6 hours on hold talking to >people who, until this last guy, didn't know what they were doing. >I'm happy that the 755p is a better-made, cleaner, lighter device than >the 700p. >I'm not happy that I have to charge the battery during the day to keep >it to a level where I'm comfortable. >I'm happy that the voice coverage seems to be more consistent than >Verizon, and just as good overall. >I'm not happy that I'll have to now open the box on the 2gb miniSD card >to test out how well that works. > >My guess is that the update for the 700p is to bring it to the level of >the 755p, which would bring along with it additional stability (755p has >not reset once for any reason), better Bluetooth connectivity, more >stable music playback (which the 755p is supposed to offer - haven't >tested that yet). > >Yes, this is making me psycho!! If the 755p had a bigger battery and an >SD card slot, and if Sprint had support that answered the phone as >quickly as Verizon, I'd be more mentally stable. > >For me it comes down to this: I can't continue having people call me >back upon receiving a voicemail from me saying "I got your message but >it was breaking up pretty badly and I couldn't hear most of it." That'd >be like a car salesman having his car break down on the way to an >appointment to sell a car. Not good. > >Can't wait for the Treo IX. > >Cheers, >Don >-----Original Message----- >From: [email protected] [mailto:[EMAIL PROTECTED] On Behalf Of >Don Ferguson >Sent: Monday, June 04, 2007 9:02 PM >To: [email protected] >Subject: RE: [Treo] Funny you should mention Sprint . . . Don's initial >journey with Sprint and the 755p > >Yeah, no kidding! The guy who finally knew what I was talking about and >actually understood what to do said that the provisioning for the PAM >option should be completed within 4 hours and that 2 hours was typical. >We're about 1/2 hour away from the 2-hour mark, so we'll see if he >really new what he was talking about or was just blowing warm wind up my >shorts. > >I have to say, in fairness to Sprint, that I was very unimpressed (as >documented here in detail) with my initial experience with Verizon >customer service. That changed dramatically with further experience, so >this might too. So far: ugh. > >Cheers, >Don >-----Original Message----- >From: [email protected] [mailto:[EMAIL PROTECTED] On Behalf Of >Craig Froehle >Sent: Monday, June 04, 2007 8:01 PM >To: [email protected] >Subject: Re: [Treo] Funny you should mention Sprint . . . Don's initial >journey with Sprint and the 755p > >On 6/4/07, Don Ferguson <[EMAIL PROTECTED]> wrote: >> Excellent hardware. Excellent coverage (so far). >Comparable-to-better >> data speed for less money. Customer support: ugh, ugh, ugh. > >Precisely. Pretty much opposite of T-Mo in every way (except for the >cost bit...T-Mo is nothing if not inexpensive). > >Yahoo! Groups Links > > >
