the charges are per month? Vishal Sheth ----------------------- Sent from my Treo(r) smartphone
-----Original Message----- From: "sammyc56301" <[EMAIL PROTECTED]> Date: Tuesday, Jan 8, 2008 9:40 am Subject: [Treo] Re: SERO questions To: [EMAIL PROTECTED]: [email protected] You can do online or phone. Phone will get you a better selection of phones. Customer Support: You are technically a business customer now, so they will treat you like GOLD. Hardware Replacements over the phone, Tier 2 support, etc. No hold time, no outsourcing. You get the same replacement service as the store, but there are different tiers depending on how much you pay. I think ESRP is $4, and TEP is $7. ESRP covers your phone for defects for the life of your phone, beyond the manufactures warranty. If it acts up, you get a new phone if they can't fix it. And you usually get the latest model. For treos, i think this is a must. Let's face it, they have problems. TEP = 3rd party insurance = if it's lost, stolen, dropped, water, etc. $50 deductible for a new phone. Sometimes, you get a better phone / latest model depending on the inventory. Now, they are replacing any Treos with 755Ps (if you had the palm), or 700w if you have WinMob. --- In [email protected], Ralph Alvy <[EMAIL PROTECTED]> wrote: > > I'm a Verizon customer whose contract is about to end. I'm considering the > Sprint SERO plan and getting a Centro. > > It looks like I must order the phone online if I want the SERO plan. Is that > right? > > If I ordered it online, then do I get the same replacement and repair rights > in my local Sprint store? > > If I'm on the SERO plan, do I get the same replacement and repair rights in my > local Sprint store? >
