anyone else get this? i'm not so keen on the 'we'll turn you off
within 24 hours, and it will take 3-5 business days to get turned
back on again' part. nor is there any mention of other aspects,
such as the static ipa, server use, et cetera..
--
#ken P-)}
Ken Coar, Sanagendamgagwedweinini http://Golux.Com/coar/
Author, developer, opinionist http://Apache-Server.Com/
"Millennium hand and shrimp!"
--- Begin Message ---
Dear Customer,
We are emailing you with an update to your DIRECTV DSL service. We have
announced a transition alliance with BellSouth(r)
FastAccess(r) DSL Service to ensure you can continue to access your high-speed
Internet services with the minimum amount of
disruption.
For the smoothest transition, we recommend:
* Make transition plans as quickly as possible, as the DIRECTV Broadband network,
including your email services, will remain
operational until at least January 31, 2003. Failure to make transition plans will
impact your service.
* As BellSouth currently provides the last-mile connectivity to our customers in the
BellSouth region, BellSouth FastAccess DSL is a great alternative for a minimum amount
of disruption to your high-speed Internet service.
* DIRECTV DSL customers with a residential local phone line interested in switching to
BellSouth FastAccess DSL Internet service can get more information, qualify their line
and order service online at http://contact.bellsouth.com/directvoffer. Customers with
business local phone lines are asked to call 1-866-887-5058.
* Do NOT request a service disconnect from DIRECTV Broadband by utilizing the form we
have provided on our Contact Us page, as this is for customers who have chosen other
service plans.
* After placing your order with BellSouth FastAccess DSL, disconnection of your
DIRECTV DSL service will take place automatically
within 24 hours. After that, it will take typically 3 to 5 business days for your
BellSouth FastAccess DSL service to begin.
* Once DIRECTV Broadband has received confirmation from BellSouth that your service
has been disconnected, we will cease billing you for your DIRECTV DSL service.
* Your FastAccess DSL service will be ready to use upon installation of your BellSouth
provided self-installation kit.
Alternatively, for customers choosing to have a professional installation, FastAccess
service will be ready at the completion of the installation by a BellSouth
professional.
* You will need a new modem from BellSouth (provided in the self-installation kit) to
enable your BellSouth FastAccess DSL service. The DIRECTV DSL gateway becomes your
personal property and you will incur no penalty charges for a non-returned gateway.
* We will continue to update www.DIRECTVDSL.com with the latest information. Please
do not reply to this email, as this email box
is not being monitored.
Thank you for your continued patience as we continue to transition our customers. Our
top priority is to ensure the most efficient transition possible with the minimum
amount of disruption to your high-speed Internet service.
Please note, if you have both DIRECTV and DIRECTV DSL, you will experience no change
or disruption in your DIRECTV television
service.
Sincerely,
DIRECTV Broadband Customer Care
NOTE: Please note this email box is for distribution purposes only. Do not reply to
this email message as it will not be received.
--- End Message ---
