Request Tracker is one of the acknowledge killer-apps in the trouble ticket space. I'm using it at my current job as a one-man sysadmin team to track work requests from 70+ users.
--[Lance] Chad Thomsen wrote: > Try this out... looks free. > > http://www.bestpractical.com/index.html > > I have not tried it out but I have plans to implement in my company. I hard > about it from a book I just read "Time Managment for System Administrtors" > which I highly recommend. -- Celebrate The Circle http://www.celebratethecircle.org/ Carolina Spirit Quest http://www.carolinaspiritquest.org/ My LiveJournal http://www.livejournal.com/users/labrown/ GPG Fingerprint: 409B A409 A38D 92BF 15D9 6EEE 9A82 F2AC 69AC 07B9 CACert.org Assurer -- TriLUG mailing list : http://www.trilug.org/mailman/listinfo/trilug TriLUG Organizational FAQ : http://trilug.org/faq/ TriLUG Member Services FAQ : http://members.trilug.org/services_faq/
