I have a client who is asking me to explain some warnings on a DNS Report. Can ya'll give me some easy to understand advice as to what these warning are or how to fix them?

--- Warning #1 ---
WARN    TCP Allowed     
WARNING: One or more of your DNS servers does not accept TCP connections. Although rarely used, TCP connections are occasionally used instead of UDP connections. When firewalls block the TCP DNS connections, it can cause hard-to-diagnose problems. The problem servers are:

This site is hosted on a shared virtual web host (like most) so I'm pretty sure we can ignore this warning because we have no control over the name servers.

--- Warning #2 ---
WARN    Mail server host name in greeting       
WARNING: One or more of your mailservers is claiming to be a host other than what it really is (the SMTP greeting should be a 3-digit code, followed by a space or a dash, then the host name). This probably won't cause any harm, but is a technical violation of RFC821 4.3 (and RFC2821 4.3.1). Note that the hostname given in the SMTP greeting should have an A record pointing back to the same server.

I'm not sure we can do anything about this one either.

--- Warning #3 ---
WARN    SPF record      
Your domain does not have an SPF record. This means that spammers can easily send out E-mail that looks like it came from your domain, which can make your domain look bad (if the recipient thinks you really sent it), and can cost you money (when people complain to you, rather than the spammer). You may want to add an SPF record ASAP, as 01 Oct 2004 was the target date for domains to have SPF records in place (Hotmail, for example, started checking SPF records on 01 Oct 2004).

This one I have no clue.

Thanks for any feedback you can give me :) as always!
Lisa B.
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