"Users interviewed were surprised this could be done."
Such information is important. It confirms that the average user is ignorant. He or she must be reached and educated however possible about these issues. If we highlight the most obvious abuses like DRM, remote spying on the user, and Tivoization, it will call attention to the more fundamental issues.
"We see you downloaded that song last year and unless you pay a fee it will be erased..."
This already exists in the form of DRM, except with DRM the file is rendered useless instead of deleted. Personally, I buy all of my music in CD format (except for classical, where I try to find the recordings I like best of individual tracks, generally from libre sources like Musopen) because more of that money will (however little) will end up paying the artist, and because there's a particular good feeling that comes with owning an album in the original, physical format with all the artwork. Same with movies. This is one problem the free software community can help overcome simply by ignoring the machine.
"With open source, the capabilities of the software, for better or worse, are there for everyone to see, and it would be harder to bury this type of code in there."
We shouldn't use the term "open source" unless very specifically referring to the development model, because all it can refer to is a development model, not to the user's freedoms.
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