I think the major problem is that people who go from Windows to GNU/Linux need to realize that, although they can do 99.9% of the things they did on Windows (web, email, word processing, videos...,) G/L is *not* Windows. For example, in the video I noticed that she had put her Verizon CD into the computer and got an error that said something like 'setup.exe can't execute'. The woman obviously had no idea that .exe programs don't run 'out of the box' for G/L because it's for Windows only. Of course, neither she or the reporters know this. She probably didn't even need the CD if it was a average router, nor the 'Network Manager' it included, but nevertheless this was an error to her because it worked before on Windows. She was also not aware of the fact that she didn't need to run Word because of OpenOffice. The response from the 'community' is extremely disappointing, although not altogether surprising. I wonder how many of the 'users' who attacked her were really G/L users. If it's default installation people want (obviously not in this case) a major computer maker (Toshiba, Acer, Dell) that sells a whole line of computers seriously, like in popular retail stores, would over time increase G/L's popularity. Anyway, the solution is not to spend years trying to write Windows compatibility into the kernel itself (possible, but not probable or smart,) but to do the best we can to correctly educate users of the differences, advantages and disadvantages. Otherwise, what's the point?

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