The way GNU/Linux moves forward is by improving the product (funding the development of free software), making it readily available (ThinkPenguin.com, catalogs, TV, phone, brick and mortar availability with sales people dedicated exclusively to a product line), and marginalizing non-free software (exclusion or otherwise putting it at a disadvantage). Non-free software is the Achilles' heel of GNU/Linux. It is what makes all platforms hard to use. GNU/Linux distributions, Microsoft Windows, and Apple's OS X all included. Each non-free component brings with it problems and eliminating those components can be hard. We don't have perfect replacements. Ultimately though free versions are better and easier for users and developers alike.

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