A lot of companies selling "Linux laptops" also advertise "free software"
support and then ship hardware dependent on non-free software (and many
distributions do it too).
I'm weary of this company for a number of reasons. It would be one thing had
they advertised the older Trisquel LTS release as this still has support.
However as Magic Banana mentions they seem not to be in a good position
(knowledge/ability/time/etc) to even ensure basic support or keep up with
changing a single word on the site.
I don't think most of the companies selling "Linux laptops" (or users)
understand the numerous issues which can crop up in the present or future.
The more I look into how our competitors operate the more disgusted I become.
We are essentially competing with companies who are taking "Microsoft
Windows" laptops and putting little to no effort into making them work with
GNU/Linux. The biggest advertiser of "Linux laptops" (they sell Ubuntu
exclusively) doesn't even make/research/swap parts/or do anything themselves.
They make absolutely zero contributions to the community. All they have done
is taken a standard open source shopping cart, thrown up a few pretty
graphics, and paid for advertising in major search engine (sorry if I got off
on a rant).
A number of others advertise brand name laptops (Lenovo, Sony, etc) and load
"Linux" onto them. One company offers "support" although my experience with
them is they don't do an adequate job (and really can't).
I was actually more pleased with one of the "Linux" laptops I received (years
back) from a company which offers little to no support. Although this was
pure coincidence. They happened to ship with the right combination of
chipsets. I'm not sure how well it worked with a free distribution though as
3d acceleration has never been of concern to me (on my personal machines) and
at the time I doubt there was even a free distribution which could have
supported a new laptop. I think the first version of GNewSense was released
about a year later.