A lot of companies selling "Linux laptops" also advertise "free software" support and then ship hardware dependent on non-free software (and many distributions do it too).

I'm weary of this company for a number of reasons. It would be one thing had they advertised the older Trisquel LTS release as this still has support. However as Magic Banana mentions they seem not to be in a good position (knowledge/ability/time/etc) to even ensure basic support or keep up with changing a single word on the site.

I don't think most of the companies selling "Linux laptops" (or users) understand the numerous issues which can crop up in the present or future. The more I look into how our competitors operate the more disgusted I become.

We are essentially competing with companies who are taking "Microsoft Windows" laptops and putting little to no effort into making them work with GNU/Linux. The biggest advertiser of "Linux laptops" (they sell Ubuntu exclusively) doesn't even make/research/swap parts/or do anything themselves. They make absolutely zero contributions to the community. All they have done is taken a standard open source shopping cart, thrown up a few pretty graphics, and paid for advertising in major search engine (sorry if I got off on a rant).

A number of others advertise brand name laptops (Lenovo, Sony, etc) and load "Linux" onto them. One company offers "support" although my experience with them is they don't do an adequate job (and really can't).

I was actually more pleased with one of the "Linux" laptops I received (years back) from a company which offers little to no support. Although this was pure coincidence. They happened to ship with the right combination of chipsets. I'm not sure how well it worked with a free distribution though as 3d acceleration has never been of concern to me (on my personal machines) and at the time I doubt there was even a free distribution which could have supported a new laptop. I think the first version of GNewSense was released about a year later.




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