Good question. Backing up a moment we don't expend resources on developing
support information, drivers, documentation, etc for non-free platforms. The
extent of the information we provide on the non-libre site under the best of
circumstances is a link to the driver and the versions which are compatible
(unsupported by us and this is indicated as such).
Even if you spend $30,000 USD on hardware from us you are not going to get
any better support for proprietary platforms. And yes- we have had customers
spend that kind of money and inquire about Microsoft Windows later (although
fully understanding that we don't provide any kind of real support). The best
we are going to do is offer up enough info to say “yes- it is compatible
and here are some drivers that we THINK work”. We don't have a single
system running Microsoft Windows or Mac OS X in the office. At the moment we
don't have any employees with such a system either. And no- we didn't lose
that customer. They still routinely purchase from us.
We are not averse to assisting users with issues that are transitional in
nature. If you are trying to get off of Microsoft Outlook we aren't going to
say “can't help you- come back when your off it”. No. We will try and
walk you through or provide information on escaping proprietary software and
any such formats you might be locked into.
There are some situations where it makes sense to port free software to
non-free platforms. I don't think this is one of them.
