That is probably true. dmesg might report errors. I'm not entirely sure though what would appear vs if it was working properly. Though I could theorize on possible explanations. Could be a power issue for example. If the hub is unpowered (?) for instance there may be some limitation where a device could be drawing more power than the USB port will give. Or the combination of components draws too much power. A powered hub would solve that. So might a device that has multiple connectors if you connect it to two separate USB ports where the ports are not just a hub. Laptops for instance will have two US ports on a hub. Connecting the cable on one port and then on a different port on the other side of the machine for instance would then solve the problem probably.

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