Most people don't really see how GNU/Linux is easier because they don't recognize the problem with installing random software off the web. That problem is there being no trust model. The average user has no idea if what they are installing is malicious. These issues don't really exist on GNU/Linux. A malicious application developer would have a much harder time getting there code into a distributions repository. Debian for instance requires two other developers to vouch for you and this usually happens by becoming involved in submitting patches and things like that. If you break that trust at some point the process basically starts all over again so nobody does.

We have a pretty good and safe setup for most people. By following just a few basic rules people can be less susceptible to problems. You can't really give people a set of rules to follow on Microsoft Windows or Mac OS X because there is no safe standard. Programs that need updating and not synced with one package management system. Developers rely on users to know what is or is not safe despite the average user not being able to decipher this. Installing software is exactly the same way. You just don't know. If you told people not to install software from the web and not to install software from CD the system becomes utterly useless.

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