Hi Chris, and thank you for the response.
I have great respect for what you're doing, both as an ethical small business
person, and in your pro bono work within the Trisquel community. Most of it
is outside my skillset (especially balancing capitalism and freedom!) ... we
need people like you that can walk that line.
I'll continue to watch developments here closely, on both the hardware and
software sides, as I move toward my own twisty blend of ethical purity in the
digital realm.
I hoped, and continue to hope, that my story provides some insight into how
the process looks from the customer side, for both vendors and fellow
consumers. I don't really have any agenda beyond that in sharing--just
feedback, from a particular point of view that some unknown number of
potential customers might have as well.
And, in that spirit, an update: the ZA people offered to take their computer
back, right on the edge of the 30 days, for a 15% restock fee. And they're
sending out a Strata, which is larger--and, they say, sturdier. So I'm
investing another $230 into the project, instead of into a used Thinkpad, or
Chromebook ... time will tell if that was wise of me, or not.