You're right, but I think those people are just victims of proprietary software.
There are several different types of victims:
1. The ones who can't avoid prop. software because they _really_ need some unavailable features, for example because of their job; I regret them very much. The free software movement has to work very hard to give them their freedom.
2. The ones who just don't know about the whole problem;
3. The ones who know, but don't want to know it. They're somehow addicted to proprietary software; they don't want to give away their pretty toys; everyone who tells them bad things about prop. software is just a threat to their harmonic world. A friend of mine and I had a long discussion about free software, and everything developed fine for me. My arguments were convincing and he seemed to get more and more convinced; but since that day, he reacts very emotionally whenever he hears the word free software and pretends to be bored or pissed off like I would be talking about it whole day, which is not the case. I think he's a victim of prop. software to, and perhaps one of the most affected.

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